Salesforce

Best Practices to Defend Against Data Phishing

Data security is crucial to keep organizations safe from cybersecurity threats like data phishing. Let’s dive deeper to understand how data phishing poses a threat to your donors, members, and key stakeholders. According to Verizon’s 2019 Data Breach Investigation Report, 94% of malware was delivered via email. In 2019, nearly 88% organizations across the globe experienced spear …

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Customize Your Members’ Online Experience: Joining & Renewal Process

The online joining process plays a crucial role for members/donors in joining, renewing, donating, and purchasing. In the last blog, we showcased various joining processes using Fonteva. This blog focuses on real-time challenges organizations face with joining processes and solutions to improve the online member/donor experience. Joining Process for New Members PROBLEMS WITH THE EXISTING JOIN PROCESS …

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